Rachel Johnstone

O - Frame your conversations in the outcomes vs activities? (It’s the language of achievement)

OccasionallyFrequentlyIt's a Habit

W - Communicate a clear picture of success and share the WHY behind it with your people?

OccasionallyFrequentlyIt's a Habit

N - Ask more questions than give answers, and share more stories/examples with your people?

OccasionallyFrequentlyIt's a Habit

I - Remind yourself that you are the role model for your team's behavior/culture/results?

OccasionallyFrequentlyIt's a Habit

T - Reinforce the outcomes & behaviors that drive your team's culture (the shared expectations)?

OccasionallyFrequentlyIt's a Habit

! - Do you package the change you want with stakeholders in their focus and priorities?

OccasionallyFrequentlyIt's a Habit

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